• This policy covers what personally identifiable information Phonon collects and how it is treated. Personally identifiable information is information that can be used to identify visitors to the https://www.phonon.in Web Site. This information may be limited to an IP address or extend to personally identifiable information such as your name, address, email address, or phone number.
  
  
• This policy only applies to https://www.phonon.in and does not extend to the practices of other Web Sites that we may link to, companies that we do not own or control, or to people that we do not employ or manage.

Phonon Communications Pvt. Ltd.
Head Office:
106, Blue Diamond Complex, Fatehgunj,
Vadodara - 390002
Gujarat, INDIA

You may contact us by e-mail at commercial@phonon.in
You may contact us by phone on +91-265-7123123

Information Collected - What information do we collect and why?

We collect the following identifiable information about our visitors:

• user.name    (optional)
• user.home-info.online.email    (optional)
• user.home-info.postal    (optional)
• user.home-info.telecom.telephone
• user.bdate    (optional)
• user.gender    (optional)
• user.employer    (optional)
• user.jobtitle    (optional)
• user.business-info.postal    (optional)
• user.business-info.telecom.telephone    (optional)
• user.business-info.online.email    (optional)
• dynamic.clickstream
• dynamic.http
• dynamic.clientevents
• dynamic.searchtext
• dynamic.cookies
• dynamic.miscdata

We collect identifiable information for the following reasons:
• Completion and Support of Current Activity
• Web Site and System Administration
• Research and Development
• Pseudonymous Analysis
• Individual Analysis
• Individual Decision
• Contacting Visitors for Marketing of Services or Products
• Historical Preservation
• Contacting Visitors for Marketing of Services or Products Via Telephone

Collecting your information such as browsing history, contact details and other personally identifiable information (PII) in order to efficiently process your requests on our or our Clients' behalf. Visitors to our website may opt-in through any of the modes provided for using the services offered by us. This may include, but is not limited to requests received through online forms received directly or through our Clients' systems, inbound calls and SMS' or sending any form of electronic request for usage of our services. Customers may opt-out of our services by sending an email to crm@phonon.in. In the case of an opt-out we retain and reserve all rights towards deciding on portions of information of the user we may retain or remove. At the bare minimum, all information collected and required for compliance with local laws will be retained by us for the duration as decided from time to time and per extant rules or best-practices. We comply with the Telecom Commercial Communications Customer Preference Regulations, 2010 and all its amendments. Any personal data collected shall be processed pursuant to applicable data protection laws in the territory, which may include but not limiting to Information Technology Act, 2000 or The Data Protection Act, 1998, on the protection of individuals with regard to the processing of personal data by us or our Personnel. Such data shall be processed solely for the purposes of the performance, management and monitoring of the Services/Deliverables pursuant to the services being used in our website; and where required for the purpose of further profiling. However, we shall not be sharing this data with any 3rd party, unless:


• the Service is being performed on behalf of an end-client of ours, in which case, we shall be sharing this data with the end-Client.
  
• the data is required and requested by a competent authority for compliance as per the laws of the land or a court order.
  

Our Web Site generates server log files automatically. These log files are used to generate statistical information and error reports to ensure the Web Site runs with a minimum of disruption. They are not actively used to identify individual visitors.



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Information Recipients - Who has access to the information collected?



• Ourselves and/or our entities acting as our agents or entities for which we are acting as an agent.
  



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Information Retention - How long is this information retained?



• As per Legal-requirement
  

Our Privacy Policy is displayed on the web site and this is set out in the same language medium as the web site. We encourage all our customers / website visitors to read our Privacy Policy to understand the objectives of collecting their personal data. You may inquire as to the nature of the personal data stored or processed about you by us. You will be provided access as is required by law in your country, regardless of the location of the data processing and storage. If any data is inaccurate or incomplete, you may request that the data be amended.

If your personal data may be transferred outside of your country, we ensure that such transfer is only performed in accordance with applicable law. Regardless of where your personal data is transferred, your personal data is protected by these Principles.

Your personal data may only process in accordance with these Principles. We conduct training and reviews of our compliance with these Principles. Employees who violate these Principles may be subject to disciplinary action. Employees are expected to report violation of these Principles as a security incident as per process.

If you have a complaint that we have breached these Principles and have attempted to resolve the complaint through our customer service process, but the complaint was not resolved by us, then you may enforce these Principles against us. Any dispute can be resolved as per Dispute Resolution section of this policy.

PrivacyPolicy area of Web Site
If you wish to either opt-in or opt-out of the use of the information collected in this area of our Web Site, you may do so by going to: support@phonon.in

Our Web site uses the following cookies:

• name="JSESSIONID" value="*" domain="*.phonon.in" path="*.phonon.in/*"

The compact policy which corresponds to this policy is:

    CP="DSP COR CURa ADMa DEVo PSAo IVAo IVDo CONa TELo OUR BUS LEG PHY ONL UNI COM NAV DEM PRE LEG"

The following table explains the meaning of each field in the compact policy.

The compact policy is sent by the Web server along with the cookies it describes.