Privacy Policy
Phonon Communications Private Limited

Effective from 11th of June 2016 to 31st of December 2020.

    Document Owner
    Chief Executive.

    General Information
    Phonon takes your privacy seriously. Please read the following information to learn more about our privacy practices.
    • This policy covers what personally identifiable information Phonon collects and how it is treated. Personally identifiable information is information that can be used to identify visitors to the Web Site. This information may be limited to an IP address or extend to personally identifiable information such as your name, address, email address, or phone number.

    • This policy only applies to and does not extend to the practices of other Web Sites that we may link to, companies that we do not own or control, or to people that we do not employ or manage.

    Contact Information
    We invite you to contact us if you have questions about this privacy policy.

    Our Internet address is located at

      Phonon Communications Pvt. Ltd.
      Head Office:
      106, Blue Diamond Complex, Fatehgunj,
      Vadodara - 390002
      Gujarat, INDIA

      You may contact us by e-mail at
      You may contact us by phone on +91-265-7123123

    Dispute Resolution
    Phonon is committed to resolving any dispute you may have regarding our privacy policy quickly and efficiently.

    Disputes will be handled by our customer service representative. Our customer service will promptly correct any errors.

    Information Collection
    When visiting Web Sites certain information about you and your computer can sometimes be collected. This section explains what information Phonon collects, and how it is used.

      Information Collected - What information do we collect and why?

      We collect the following identifiable information about our visitors:
      •    (optional)
      •    (optional)
      • user.home-info.postal    (optional)
      • user.home-info.telecom.telephone
      • user.bdate    (optional)
      • user.gender    (optional)
      • user.employer    (optional)
      • user.jobtitle    (optional)
      •    (optional)
      •    (optional)
      •    (optional)
      • dynamic.clickstream
      • dynamic.http
      • dynamic.clientevents
      • dynamic.searchtext
      • dynamic.cookies
      • dynamic.miscdata

      We collect identifiable information for the following reasons:
      • Completion and Support of Current Activity
      • Web Site and System Administration
      • Research and Development
      • Pseudonymous Analysis
      • Individual Analysis
      • Individual Decision
      • Contacting Visitors for Marketing of Services or Products
      • Historical Preservation
      • Contacting Visitors for Marketing of Services or Products Via Telephone

      Collecting your information such as browsing history, contact details and other personally identifiable information (PII) in order to efficiently process your requests on our or our Clients' behalf. Visitors to our website may opt-in through any of the modes provided for using the services offered by us. This may include, but is not limited to requests received through online forms received directly or through our Clients' systems, inbound calls and SMS' or sending any form of electronic request for usage of our services. Customers may opt-out of our services by sending an email to In the case of an opt-out we retain and reserve all rights towards deciding on portions of information of the user we may retain or remove. At the bare minimum, all information collected and required for compliance with local laws will be retained by us for the duration as decided from time to time and per extant rules or best-practices. We comply with the Telecom Commercial Communications Customer Preference Regulations, 2010 and all its amendments. Any personal data collected shall be processed pursuant to applicable data protection laws in the territory, which may include but not limiting to Information Technology Act, 2000 or The Data Protection Act, 1998, on the protection of individuals with regard to the processing of personal data by us or our Personnel. Such data shall be processed solely for the purposes of the performance, management and monitoring of the Services/Deliverables pursuant to the services being used in our website; and where required for the purpose of further profiling. However, we shall not be sharing this data with any 3rd party, unless:

      • the Service is being performed on behalf of an end-client of ours, in which case, we shall be sharing this data with the end-Client.
      • the data is required and requested by a competent authority for compliance as per the laws of the land or a court order.

      Our Web Site generates server log files automatically. These log files are used to generate statistical information and error reports to ensure the Web Site runs with a minimum of disruption. They are not actively used to identify individual visitors.

      Information Recipients - Who has access to the information collected?

      • Ourselves and/or our entities acting as our agents or entities for which we are acting as an agent.

      Information Retention - How long is this information retained?

      • As per Legal-requirement

    Openness & Data Access
      Our Privacy Policy is displayed on the web site and this is set out in the same language medium as the web site. We encourage all our customers / website visitors to read our Privacy Policy to understand the objectives of collecting their personal data. You may inquire as to the nature of the personal data stored or processed about you by us. You will be provided access as is required by law in your country, regardless of the location of the data processing and storage. If any data is inaccurate or incomplete, you may request that the data be amended.

    International Transfer
      If your personal data may be transferred outside of your country, we ensure that such transfer is only performed in accordance with applicable law. Regardless of where your personal data is transferred, your personal data is protected by these Principles.

      Your personal data may only process in accordance with these Principles. We conduct training and reviews of our compliance with these Principles. Employees who violate these Principles may be subject to disciplinary action. Employees are expected to report violation of these Principles as a security incident as per process.

      If you have a complaint that we have breached these Principles and have attempted to resolve the complaint through our customer service process, but the complaint was not resolved by us, then you may enforce these Principles against us. Any dispute can be resolved as per Dispute Resolution section of this policy.

    Opt-In / Opt-Out
      PrivacyPolicy area of Web Site
      If you wish to either opt-in or opt-out of the use of the information collected in this area of our Web Site, you may do so by going to:

    Cookies are a technology which can be used to provide you with tailored information from a Web site. A cookie is an element of data that a Web Site can send to your browser, which may then store it on your system. You can set your browser to notify you when you receive a cookie, giving you the chance to decide whether to accept it.

    Our Web site uses the following cookies:

    • name="JSESSIONID" value="*" domain="*" path="**"

    Compact Policy Summary

    The compact policy which corresponds to this policy is:


    The following table explains the meaning of each field in the compact policy.

    Field Meaning
    CP= This is the compact policy header; it indicates that what follows is a P3P compact policy.
    DSP Disputes, if any can be resolved as per available in the policy.
    COR Necessary corrective action to be taken in case of dispute as per the policy.
    CURa The data is used for completion of the current activity.
    ADMa The data is used for site administration.
    DEVo The data might be used for research and development.
    PSAo The data might be used for pseudo analysis.
    IVAo The data might be used for individual analysis.
    IVDo The data might be used for individual decision.
    CONa The data is used for contacting the user.
    TELo The data might be used for telemarketing.
    OUR The data received by us shared as per Data Protection Act,1998 and policy.
    BUS Our business practices specify how long the data will be kept.
    PHY Physical contact information is collected.
    ONL Online contact information is collected.
    UNI Unique identifiers are collected.
    COM Computer information is collected.
    NAV Navigation and clickstream data is collected.
    DEM Demographic and socioeconomic data is collected.
    PRE Preference information is collected.
    LEG Information collected is retained as per legal requirement.

    The compact policy is sent by the Web server along with the cookies it describes.