Phonon is a professionally managed telecom services enterprise. We give the highest importance to our level of business ethics, about which we are uncompromising. High-quality customer service by always putting ourselves in the shoes of our customer and finding the right solution is business principles that we take pride in.
Our solutions and products are designed to ensure simplicity, scalability, and user-friendliness in every aspect of design. Phonon’s team consists of qualified engineers, computer application specialists, sales staff and other professionally qualified members headed by a well-qualified and high ethics team.
Our computer telephony integration (CTI) and interactive voice response (IVR) provide customers with quick, friendly and immediate access to information that they require. Phonon offers innovative telecom applications to large enterprises and SMEs. We help enterprises optimize their customer interaction process through effective and efficient automation.
Our solutions are available as quick-to-deploy hosted solutions with flexible pricing plans for SMEs and turnkey IVR solutions for larger enterprises that require dedicated servers. Our product-line of CT solutions include: outbound dialers, click-to-call services, credit card payment acceptance IVRs and customised Inbound IVR systems such as feedback IVRS, customer self-service systems etc.