May 4, 2018

What is DTMF Clamping?

DTMF Clamping Dual Tone Multi-Frequency or DTMF enables phone users to enter their details via telephone keypad. In simpler words, these are the beeps […]
December 4, 2017

Phonon’s Cloud Telephony to ease broker woes caused by SEBI guidelines on call recording

The Securities and Exchange Board of India’s (SEBI) recent guideline has directed stock brokers to compulsorily keep record of orders placed by clients from […]
November 8, 2017

Phonon Communications acquires iDelivr, home to India’s largest Loan Bot

Phonon Communications, a pioneer in automated customer interaction solutions, announced the acquisition of Artificial Intelligence (AI) chatbot company iDelivr. Gurgaon-based iDelivr was founded in […]
September 12, 2017

How Interactive Bots Transform Customer Service in the Aviation Sector!

A total of 65.721 M passengers traveled by Air domestically in India during the period of Jan-Jul 2017 (Source: DGCA). Throughout the lifecycle of […]
June 21, 2018

System Administrator (LINUX AND SHELL SCRIPTING)

Job Description: Systems Administrator (Linux and Shell scripting)   Do you find joy in administering and configuring systems? Are you a Linux geek and […]
June 21, 2018

L1/L2 Support Engineer

Job Description You will be responsible for the technical support process to all our internal and external customers. This will include managing the support desk, productivity, and accuracy […]
September 18, 2017

Job Opening: Tester / Quality Analyst For Vadodara

Tester / Quality Analyst If you’re meticulous about meeting standards and exceeding customer expectations, and committed to improving business performance then this is a […]
December 23, 2014

Sr. Engineer – Java / J2EE

Job Description – Java Engineer (JAVA/J2EE) Phonon is a leader in customer contact automation processes in the banking, insurance, and aviation travel industries. Main […]