January 7, 2019

Unveiling Phonon 2.0

Last 15 months were an interesting journey. Putting our money where our mouth was, all of us focussed on developing Phonon 2.0. Already in […]
September 24, 2018

No Job Too Small. No Effort Too Little

Here’s an article published by our Founder & CEO, Ujwal Makhija‘s blog: I wish I had a time stamp to this photograph. Approximately a few minutes 11 […]
September 20, 2018

Automated Card Risk & Fraud Control Feedback System with Real-time Agent Escalation

High-value charge-backs? Client complaints of Card Fraud? These are the realities of credit/debit card transactions in the digital world. Phonon Communications’ automated card risk & fraud […]
September 11, 2018

New Do-Not-Call Regulations – Phonon View

The Telecom Commercial Communications Customer Preferences Regulations, 2018. Background Unsolicited Commercial Communications (or UCC) have been the topic of many discussions. The Telecom Regulatory […]
May 10, 2018

10 Years 10 Minutes – Lessons from Each Year as an Entrepreneur

Here’s an article published by our Founder & CEO, Ujwal Makhija‘s blog: Was faced with a challenge earlier this weekend. Had to collect my thoughts for a […]
December 3, 2018

Technical Recruiter

Summary:  People don’t join companies for what they do. They join companies for why the do what they do. Are you really in recruitment because […]
August 30, 2018

We’re Hiring!!! Client Success Manager

Job Description – Client Success Manager You have the best customer management and business consultancy skills around, you are passionate about engaging your customers […]
July 2, 2018

Product Developer (JAVA/J2EE)

Job Description – Product Developer (JAVA/J2EE) Phonon is a leader in customer contact automation processes in the banking, insurance and aviation travel industries. Main […]
September 18, 2017

Job Opening: Tester / Quality Analyst For Vadodara

Tester / Quality Analyst If you’re meticulous about meeting standards and exceeding customer expectations, and committed to improving business performance then this is a […]
December 23, 2014

Sr. Engineer – Java / J2EE

Job Description – Java Engineer (JAVA/J2EE) Phonon is a leader in customer contact automation processes in the banking, insurance, and aviation travel industries. Main […]